Last reviewed: Sept. 24, 2020
The Soar Guarantee
The Soar Guarantee is our standard of quality across the company. Use this page to understand what to expect when working with Soar. We cover standards across our services as well as across how we interact with our customers.
At the end of the day, we do not
- Guarantee specific business results or targets
- Guarantee virality
- Provide refunds if we delivered services to our specification
With such an open and fair refund policy, we ask that customers are also fair and honest with their requests. And if you run into an issue with one of your orders, please be sure to reach out so we can try and make it right. Charging back a transaction will have your account blacklisted, not to mention harshly tut-tutted internally.
Dive into the Soar Guarantee below 👇
Platform & Dashboard
These are the quality standards we hold our website and dashboard to.
- The Soar website will have correct and accurate information about services at all times
- Our dashboard will show the correct, current status of the order at all times
- Any update(s) or inquiries to your order will be communicated and logged in your order dashboard through messages
- We will respond to all client inquiries within 2 business days
Exceptions apply in some cases to Reddit upvote & downvote orders
These are the quality standards we hold our Foundation Backlinks service to.
- We guarantee that we will accurately reflect the information you submit open ordering, or later through an order message.
- We will share the target websites for Guest Posts and Niche edits for your approval prior to publishing.
- If needed, we allow one round of revision to Company Information, Target URL, Blurb, Guest Post & Press Release drafts prior to publishing.
- Soar will not provide refunds as long as the services were delivered per the description on the services page.
These are the quality standards we hold our Content Marketing service to.
- We guarantee that the content will be delivered on time, and at a comparable level of quality as our content samples, or we’ll replace it.
- The Soar Guarantee doesn’t cover marketing metrics, such as the amount of traffic generated or organic page views.
- Soar will not provide refunds as long as the services delivered meet all of the standard inclusions outlined above.
Reddit upvotes & downvotes
These are the quality standards we hold our upvote and downvote services to.
- Refunds will be given if a post is removed/deleted/archived before we finished delivering the upvotes purchased.
- We don’t guarantee any deliveries on posts/comments older than 1 day. Buy at your own risk
- You can order upvotes/downvotes on multiple links but you’ll need to place orders individually through our order page.
- Upvote orders >250-500 are not refundable. These are typically only deliverable if the guidelines of the subreddit are stringently followed.
- We always recommend ordering small upvotes/downvotes in batches. This way it will not be too suspicious for the subreddit Mods. We do not refund orders when the account gets banned since these are automated services and you are responsible for the frequency and volume of your order(s).
- If there is an issue with your order, reach out within 12 hours to get a refund
Managed & DIY Guest Posts
These are the quality standards we hold our guest post services to.
- Each published Guest Post will include 1 dofollow link to a target URL of your choosing.
- We guarantee that the content will be delivered at a comparable level of quality as our content samples, or we’ll replace it.
- We confirm the Guest Post pitch is accepted by the publisher. In the case that your target publisher rejects the pitch, we will research a replacement publisher with a similar topic and SEO metrics. We request your approval for replacement publishers. If you reject the replacement publisher, you are eligible for a refund of your Guest Post order.
- For managed guest post orders, we guarantee that the publisher’s websites will meet or exceed the minimum Domain Authority or Organic Traffic specified in your order.
- In cases where your link is removed by the publisher, we will reach out to the current website manager to facilitate a replacement. While we help manage the situation in the case of link removal, we don’t guarantee that the third party website will keep your link for any specific period of time.
Quora Answers & Quora Marketing
These are the quality standards we hold our Quora answering services to.
- The Soar Guarantee ensures that all of the content will be delivered as outlined on the Quora services pages and reported in the tracking sheet.
- We guarantee that the content will remain on Quora (uncollapsed) for one month, or we’ll replace it.
Exceptions to the Soar Guarantee
- If new accounts are created for posting the content
- If the customer selects their own question targets
- If the customer provides their own content or a portion of the content
- If the content relates to high-risk categories, such as the adult industry, casinos, gambling, or pharmaceutical.